At Cole Roams, we are committed to delivering your products safely and efficiently worldwide. This Shipping Policy outlines the process, timelines, and important information regarding the delivery of your orders.
1. Order Processing
- Orders are processed once they are confirmed and verified by our team.
- Processing time may take 1–3 business days, depending on product availability.
2. Shipping Methods
- We partner with trusted courier services to ensure timely delivery.
- Delivery timelines depend on the destination and courier service.
3. Delivery Time
- Domestic deliveries typically take 3–7 business days.
- International deliveries may take 7–21 business days depending on the location.
- Delivery times are estimates and may vary due to unforeseen circumstances.
4. Shipping Costs
- Shipping charges, if applicable, will be displayed at checkout.
- Cole Roams strives to keep shipping costs transparent and reasonable.
5. Tracking Orders
- Once your order is shipped, you will receive a notification with tracking information.
- You can monitor the status of your delivery using the tracking details provided.
6. Delivery Issues
- If your package is delayed, lost, or damaged during transit, contact us immediately at [email protected].
- We will work with the courier service to resolve the issue promptly.
7. Incorrect or Incomplete Addresses
- Please ensure that the shipping address provided is accurate and complete.
- Cole Roams is not responsible for delays or failed deliveries due to incorrect address information.
8. Contact Us
For any questions, concerns, or assistance regarding shipping, please reach out to us at [email protected].